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Project /Practice Management

• Manages the day-to-day operational and tactical aspects of multiple or large scale projects.
• Oversees managers and technical staff working on client engagements within practice.
• Reviews high-level deliverables across projects.
• Implements engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction.
• Minimizes our exposure and risk across multiple projects.
• Manages scope and mitigates risk across projects.

Project Accounting

• Determines appropriate revenue recognition, ensures accurate invoicing, and monitors receivables for all projects under his/her direction.
• Integrates financial data for multiple projects.
• Compares financial data for practice to that of other practices and seeks ways to maximize revenue.
• Analyzes profitability, revenue, margins, bill rates and utilization across projects.
• Addresses elevated billing issues when they arise.

CAREER PATH CORE COMPETENCIES

Financial Management

• Manages to and achieves revenue goals set for projects.
• Accurately forecasts revenue, profitability, margins, bill rates and utilization across projects.
• Sets expectations upward regarding revenue and profitability projections.

Business Development

• Identifies partnership opportunities and capitalizes on "add-on" sales opportunities across projects.
• Achieves "add on" revenue goals.
• Assists in the identification of strategic accounts.
• Works in conjunction with sales team to follow up on sales leads within practice.
• Grows long-term relationships with clients and capitalizes on equity and partnership opportunities.

Communication

• Serves as key participant in team and client meetings.
• Raises our visibility through involvement in local industry organizations.
• Confronts issues openly and quickly.
• Effectively communicates relevant project/practice information to superiors and peers in other practices.
• Tactfully communicates sensitive information.
• Handles difficult personnel situations directly, using appropriate discretion, management advice, and respect for the individual.

Technical Understanding

• Assists in the evaluation and redesign of practice offerings.
• Possesses a thorough understanding of our service offerings, technical preferences, and technical direction.

PROFESSIONAL QUALITIES

Leadership

• Challenges others to develop as leaders while clarifying roles and responsibilities.
• Pursues excellence in all aspects of business.
• Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change.
• Builds expert knowledge in our industry and conveys knowledge to others.

Teamwork

• Evokes creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruition.
• Helps to determine new, creative ways to employ teams on projects and distribute responsibilities.
• Works across practice to share lessons learned and best practices.

Client Management

• Manages day-to-day client interaction and expectations for multiple or large-scale projects.
• Anticipates clients needs and proposes alternative business solutions.
• Continually seeks and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships.
• Possesses a knowledge base of each client's business, organization and objectives.

ORGANIZATIONAL RESPONSIBILITIES

Innovator Development

• Participates in all programs relating to performance evaluations and career development planning.
• Reviews evaluations within practice for consistency.
• Mentors managers and technical staff through formal and informal channels.
• Assesses training needs and selects training tools for team members.
• Manages the development of project teams by ensuring that project tasks are in line with each Innovator's career interests.

Internal Operations

• Easily recognizes areas for internal improvement and develops plans for implementation.
• Lends expertise to internal teams and task forces.

• Complies with and enforces standard policies and procedures.